If we haven't answered yours, just call - Mark or one of the team will help.
My chimney is leaking - what's usually the cause?
The most common causes are failed lead flashing at the chimney base, cracked or missing repointing, or a deteriorated crown. We'll inspect the full stack and give you a clear diagnosis before quoting.
How quickly can you come out for a quote visit?
For urgent issues we usually get someone out the same day or next morning. Standard quote visits are typically within 2-3 working days.
Is the quote really free? Will you pressure me to book?
Yes, completely free, with no hard sell. We give you a written quote and follow up once - that's it.
Are you insured?
Yes - we carry full public liability and employer's liability insurance. We're happy to email a copy of the certificate before any work starts.
What's covered by the 20-year guarantee?
All workmanship - if something goes wrong because of how we fitted it, we come back and put it right at no cost, for 20 years.
Do you do work outside Glasgow?
Our core area is Glasgow, Renfrewshire and Dunbartonshire and surrounding villages. We can occasionally take jobs further afield - best to call and check.